All About People
Freelance consultant from Berlin, Germany
Specialising in bringing business and psychology together in transformation, change, authentic relations to brands, customer relationships, loyalty management and payment.
My passion is supporting your business around all aspects of the personal side of business. Training and experience in organisational psychology, customer motivation, perception and perception management as well as customer loyalty and commitment.
Building lasting success in approaching customers, negotiations, customer lifetime value optimisation, authentic relationships with your brand and organisational developments of your teams. It’s not (or at least not primarily) a matter of money to succeed but of attitude towards customers and staff.

Latest articles:
- Demand in Corona times – it‘s there but maybe not what you initially think
- Let’s get personal – Part 2
- Let’s get personal – Part 1
- The nature of opportunity – My thoughts
- An unpopular thought – The short versus long term dilemma
Just some stuff for search engines:
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